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OSS / BSS software Projects and Support
Benefits
Operational Support Systems (OSS) and Business Support systems (BSS)
refer to the Information Technology applications that typically
support the Operations and Business in corporations. In larger
organisations, the integration of these systems are increasingly
important as they may be mission critical to the existence of the
business. As we are a market driven, customer led organisation, we
understand that our customers’ successes are dependent on our
performance. We share this risk by way of our unique performance
based pricing offering, ensuring that we remain result oriented and
committed to success at all times.
Our solutions to management level problems have continuously
benefited our customers at management level interaction for
continuous measurement and performance evaluation.
Options
Syntegricom’s result-orientation is evident in our performance-based
outcome service solutions, designed to add value to our customers in
achieving operational efficiency in the management challenges
synonymous with the running of complex and disparate systems.
Our continuous measurement approach to operational assurance is
designed to ensure ongoing success in the management of processes
within the customer environment, through initial systems
optimisation and the establishment and management of ongoing
business improvements.
Through operational assurance resourcing agreements, we draw on our
access to skills and operational knowledge to provide typically
longer term services for solutions to optimisation of systems and
processes, including the following:
•Ongoing
systems and software development resourcing
•Operational
assurance resourcing
•Project
engineering and software development resourcing
•Systems
and database stabilisation and optimisation
•Data
integrity and database tuning
•Ongoing
data mining and management reporting
•Business
process outsourcing
Drawing from our collective experience in project delivery and
operational assurance resourcing especially the telecommunications
industry, we offer services and solutions in the delivery,
fulfilment and assurance cycles in business. This includes
experience in high volume billing, customer communication and
end-to-end revenue assurance practices.
Solutions
•Systems
Optimisation and Operational Assurance
•We
have successfully delivered and continue to supply expert
resources to address world-class practices with particular
success in Africa
•Please
refer to Connect and Streamserve in our solutions segment for
typical OSS / BSS support systems
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