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Integration Application Resourcing
Benefits
Access to knowledgeable people for either projects or ongoing
operational support is not always easily achievable.
IP and skills management
Through our focus on a fair and equitable development-, performance-
and reward policy, we aim to selectively attract and retain only
people who subscribe to our intrinsic values of integrity, respect
and ownership. Our structured approach to success is based on an
underlying spirit of teamwork and contributor ownership, ensuring
that all stakeholders are treated with respect and dignity in
recognition of the value of their intellectual contributions.
Training and development of resources is of paramount importance in
our IP dependent environment, and we boast a development, growth and
succession plan for each staff member.
Performance based results form the basis of a management philosophy
that underpins achievement in personal growth, organisational
sustainability and personal wealth creation. To this end, ownership
is pivotal and an intrinsic part of the reward program vested in our
retention program. This performance based orientation is shared with
our customers by way of each resource subscribing to a personal
outcomes based performance reward policy, as an inherent guarantee
of our customer commitment.
Management is the key to the success of the organisation as a whole,
and our management policy is as strict in terms of performance based
accountability to the organisation as each of our customer
commitments.
Options
Syntegricom marries the skills sets that design deploy and maintain
these systems that provide affordable, efficient operational
solutions and management control. Drawing from our collective
experience in project delivery and operational assurance resourcing
especially the telecommunications industry, we offer services and
solutions in the delivery, fulfilment and assurance cycles in
business. This includes experience in high volume billing, customer
communication and end-to-end revenue assurance practices.
Solutions
Enhanced by our project delivery methodologies, our operational
assurance methodologies consist of both generic and customer
specific management processes and practices, tailored to optimise
existing systems and continuously enable the customer to roll out
new and additional functionality in order to set or react to market
trends.
These methodologies and practises include:
•Process
definition and Implementation
•Training
•Policy
implementation and management including responsibilities,
interdependencies, and reporting
•Risk
management
•Revenue
assurance
•Management
reporting
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